Insights

Software companies are trying to figure out how to empower their users so they can figure things out on their own. Intuitive graphical user interfaces, embedded help, FAQs and user forums are some of the concepts that have developed recently to help software companies scale more efficiently.

For those of you who have now been using CommandHound for a while, here is a quick list of some features available that you may have forgotten about.

So, what happens when you have defined clear roles and responsibilities, expectations, compensation structures, performance tracking, and your efforts to develop a culture of accountability begin to take hold? It is time to act.

Are you in a work environment that suffers from excessive email traffic? You know you are in one when you receive more than 100 emails in one day. A business can grind to a halt if an email culture of indiscriminate use is allowed to clog every channel. 

The short answer is, definitely. Why? Mostly to protect the founders from themselves.

Making the transition from being an entrepreneur-led business to one that operates as an “institution” is not easy. A business that deals with everything that comes their way in a reactive, ad-hoc, team-based manner is not scalable. So, start with clearly defining and communicating a function-based org chart that nicely follows your value-chain.

It is well understood that growing a business requires people. If you want to grow a business fast, therefore, you have to source, filter, and hire of a lot of people very quickly. Identifying the right people, with the right capabilities, and the right cultural fit when the hiring engine is in overdrive requires a special set of safeguards.

In today’s explosion of overlapping software solutions, how do we know what is what? Does accountability software replace task management or project management software? How is it different from Trello, Jira, Slack, Asana, Wrike or Basecamp?

Executives, decision makers, and management in general have a finite amount of “Management Attention Units” (MAUs).  So, what are MAUs anyway?  We use this general term to refer to time used by management to carry out core supervisory duties.  Management’s time – a very valuable and finite commodity.

What is done is done. Now, it is time for Facebook to take ownership of what happened, and prepare a plan to both handle the current crises and mitigate the risk of this ever happening again.